We hire dealers first.
The most important person in this room is not a player.
A dealer sets the pace of the game, settles the small things before they become large ones, and is the reason a table either feels well run or does not. Most rooms treat the role as entry level. We treat it as the craft it is.
That means certification before a live table, assessment on the felt, and pay that reflects a skilled job rather than a shift.
Portraits of at least two dealers, at the table.
In the room, working, not posed against a wall. Faces to camera, since these are the people a player will actually meet (§14.2).
What we look for.
Composure
The table takes its temperature from you.
Precision
The pot is right, the change is right, every time.
Memory
For the rulebook, and for how people take their coffee.
Discretion
What happens here is not a story you tell.
No experience is required for every role. Judgement is.
Open roles.
we keep good applications and we open roles more often than we advertise them.